Knowing How to Count
David Bicknell suggests that the project sponsor needs to know how to “count what counts.” If the sponsor does not really understand his or her role, or what deliverables matter the most, there will be trouble. This requires good communication from all the parties. Here’s an example: in the early days of a particular project, the project sponsor and leadership team were being told that everything was going well, with no problems. However, for those who knew where to look, all the evidence was to the contrary. This project was actually in real trouble. But once the truth came to light, it was too late. The project was canceled, and the project sponsor was let go.